Frequently Asked Questions

ST Hotkey Trader™ is a professional trading tool for Sierra Chart that lets you execute trades using customizable keyboard hotkeys. It enables rapid, precise execution with minimal mouse interaction, ideal for fast-paced discretionary trading.

At a keystroke, within milliseconds and without any mouse interaction or even having to focus on a Sierra Chart window or user interface element, you can:

• Enter and exit trades 
• Place market, limit, or stop orders
• Flatten positions and cancel all orders
• Modify or replace open orders
• Tighten or widen stops 
• Move all stops to break even instantly
• Unite all stops into one stop order
• Tighten to widen limit orders
• Switch between trading modes or accounts
• Trigger complex, multi-step trading actions with a single keypress

Yes. ST Hotkey Trader™ is offered via a subscription, which includes all software updates and access to our support services.

ST Hotkey Trader™ is designed specifically for Sierra Chart and works with any broker or data feed supported by that platform.

We recommend and officially support the X-keys programmable keyboards by P.I. Engineering. These high-quality devices are ideal for trading use. While the software may work with other programmable keyboards, they are not officially supported.

The Elgato Stream Deck is currently untested with ST Hotkey Trader™. While technically it may be configured using third-party tools, we do not guarantee compatibility or offer support for this device.

No coding is required. However, you will need to edit a simple configuration file to define hotkeys and assign actions. Comprehensive documentation and responsive support are provided to help tailor the setup to your workflow.

Yes. ST Hotkey Trader™ supports use across multiple symbols, charts, and accounts — depending on how your Sierra Chart environment is configured.

Yes. ST Hotkey Trader™ is built for use in live trading environments. That said, we strongly recommend testing all hotkey configurations in simulation mode before live deployment to avoid unintended trades.

ST Hotkey Trader™ is built for Windows, as Sierra Chart runs natively on Windows. It may work on macOS or Linux using virtualization (e.g. Parallels, Wine), but we do not support non-Windows environments.

After subscribing, you’ll receive an installer and setup guide. Installation typically takes a few minutes. We also provide support for configuration and troubleshooting.

Your subscription includes:

• Email support
• Video tutorials
• Step-by-step setup documentation
• Help with configuring X-keys devices and optimizing your hotkey layout

No. We currently do not offer a free trial, but demo videos and setup guides are available to help you evaluate whether ST Hotkey Trader™ fits your needs.

Yes. ST Hotkey Trader™ supports chained actions, so you can trigger a sequence,  such as canceling open orders, reversing position, and placing a new bracket order, with a single key.

A subscription is valid for one machine. If you need access on multiple computers, contact us to arrange a multi-license setup.

Yes. It is optimized for speed and low-latency order execution, making it highly suitable for scalping and other fast trading strategies.

Yes. While core account-level risk settings should be managed through Sierra Chart or your broker, ST Hotkey Trader™ includes powerful trader-level risk controls, such as:

• Stop loss order submission and modification via hotkey
• Panic button to instantly flatten all positions and cancel orders across all accounts
• Break-even button to move stops to entry price
• Auto break-even function that adjusts stops automatically after a defined profit
• Maximum position size limiter to block trades that exceed your pre-set exposure

These features help you manage trade-level risk in real time, directly from your keyboard.

ST Hotkey Trader™ relies on Sierra Chart’s live connection. If the platform disconnects, your hotkey actions may not be executed. Always monitor your system connection status and test recovery procedures in simulation mode.

Yes. We offer personalized setup support and can help you design a layout that fits your trading style - whether you're porting over an existing system or building one from scratch.

Yes. All updates, improvements, and new features released during your active subscription are included at no extra cost.
This is exactly why we use a subscription model - it ensures you benefit from ongoing development, continuous refinement, and prompt support.

Yes. ST Hotkey Trader™ works for stocks, futures, and other instruments supported by Sierra Chart.

Yes. ST Hotkey Trader™ is broker-agnostic. If Sierra Chart supports your broker, then ST Hotkey Trader™ will work with your broker through the Sierra Chart platform.

Yes. You can configure ST Hotkey Trader™ so that one key press executes orders across multiple instruments, allowing for basket-style trading, including with Interactive Brokers.

Yes. ST Hotkey Trader™ can be configured for spread trading, though it is not specifically designed for it. Many users implement custom setups for pairs or spread strategies.

Yes, you can. However, the use case for multiple senders is uncommon. Most users configure one sender with multiple receivers to manage multiple charts or instruments simultaneously.

Yes, absolutely. This is a common use case. A single sender can be connected to multiple receivers, enabling hotkey trading across several charts, symbols, or markets at once.

Currently, we do not offer a money-back guarantee. We recommend reviewing the demo materials and documentation before purchasing to ensure it fits your needs.

ST Hotkey Trader™ gives you powerful control over trade execution. You must know what you’re doing, as hotkey trading is extremely fast. Emotional state control is particularly important — trading in a “tilt” state (a brain chemical imbalance triggered by frustration or loss) can lead to uninhibited overtrading using the fast and effortless execution the software provides.

That said, the software itself is not inherently risky. You remain in full control and can always manage or close positions manually through Sierra Chart.

No. ST Hotkey Trader™ does not connect to broker APIs directly. It interfaces exclusively through Sierra Chart, which handles all broker and data feed connections.

Yes. If your crypto exchange is supported by Sierra Chart (for example, Binance or BitMEX), then ST Hotkey Trader™ can be used for trading cryptocurrencies.

No. ST Hotkey Trader™ does not charge any fees based on trade volume. Your only cost is the subscription fee.

Yes. ST Hotkey Trader™ supports copy trading by allowing multiple receivers to connect to the Connection Manager. This enables trades to be executed in parallel on multiple machines, whether on a local network or remote networks such as VPS.

This is especially useful if you want to mirror the same trades across multiple accounts with different brokerages.